AI Recruiting & Screening FAQ

Question 1

What is AI candidate screening and how does ourteam do it?

Accepted Answer

AI candidate screening uses artificial intelligence to automatically evaluate job applications, reviewing CVs, assessing responses, and scoring candidates against role-specific criteria. ourteam's AI screening goes further: it conducts structured interviews, asks adaptive follow-up questions, evaluates responses in real time, and delivers ranked candidate shortlists to hiring teams. The entire process takes hours instead of weeks, with consistent, bias-aware scoring across every applicant.

Question 2

How does AI screening and interviewing work?

Accepted Answer

Candidates upload their CV and complete a structured AI screening designed around the role. ourteam's AI asks consistent, job-relevant questions, follows up where needed, and analyses responses in real time. For AI interviews, the system conducts a 15–20 minute asynchronous video interview that feels conversational with no scheduling required. Hiring teams receive ranked, structured candidate profiles ready for review and decision-making.

Question 3

How much can AI screening reduce time-to-hire?

Accepted Answer

Early clients report up to 70% faster shortlists and 50% less screening time with AI-powered candidate evaluation. By automating resume review, structured interviews, and candidate scoring, AI screening can cut time-to-hire from weeks to hours for high-volume roles. This is especially impactful in BPO, retail, and healthcare hiring where screening volume is the primary bottleneck.

Question 4

How is AI screening different from manual screening and video interviews?

Accepted Answer

Traditional manual screening requires recruiters to read every CV individually which can be slow, inconsistent, and prone to bias. Standard video interview tools simply record responses without evaluation. ourteam's AI interviewer asks dynamic questions, adapts based on context, scores consistently across all candidates, and delivers structured reports. It's multilingual, bias-aware, and fully branded to your company.

Question 5

What languages and roles does ourteam support?

Accepted Answer

ourteam currently supports English, Malay, Bahasa Indonesia, and Vietnamese, with Thai and other regional languages coming next. The system handles general, technical, and customer-facing roles across industries including tech, fintech, BPO, healthcare, and education. Each AI interview is adapted to the role's specific requirements and evaluation criteria.

Question 6

Can hiring teams still interview candidates after AI screening?

Accepted Answer

Yes. ourteam's AI screening produces a ranked shortlist with detailed context on each candidate's strengths, scores, and responses. Your hiring team can review AI-generated profiles, watch interview recordings, and schedule additional live interviews before making a final decision. AI handles the volume; your team makes the call.

Question 7

What is the difference between an ATS and AI recruitment software?

Accepted Answer

An applicant tracking system (ATS) organizes applications and manages your hiring pipeline; it's a database. AI recruitment software like ourteam goes further: it actively screens candidates, conducts AI-powered interviews, scores responses, and delivers ranked shortlists. Think of ATS as filing and AI recruitment as evaluating. ourteam includes a built-in ATS, so you get both in one platform.

Question 8

How much does AI recruitment software cost?

Accepted Answer

ourteam operates on a subscription model tailored to your hiring volume. Pricing is based on usage: the number of CVs parsed and AI assessments completed. Plans are available quarterly or yearly, with flexibility to scale as your hiring needs change. Pricing varies by region and team size. Contact us at hello@ourteam.ai for a custom quote.

Question 9

Is AI hiring biased? How does ourteam ensure fairness?

Accepted Answer

Any AI system can inherit bias from its training data, which is why ourteam is designed for structured, consistent evaluation. Every candidate gets the same questions, the same scoring criteria, and the same evaluation framework regardless of background. ourteam complies with PDPA and GDPR standards, with ISO 27001 and SOC 2 readiness underway. We continuously audit our AI for fairness and provide transparency reports to clients.

Question 10

Can ourteam integrate with our existing ATS or HR software?

Accepted Answer

Yes. ourteam integrates with popular applicant tracking systems and HR platforms. You can connect your existing recruitment workflow and use ourteam's AI screening and interview tools alongside your current stack. For teams without an ATS, ourteam includes a built-in applicant tracking system so you can manage your entire hiring pipeline in one place.

Question 11

Can I post jobs from ourteam directly to job platforms like Indeed, JobStreet, or others?

Accepted Answer

Yes. You can post job links from ourteam directly to job platforms like Indeed, JobStreet, etc. Simply enable the Apply URL feature. Once activated, you can paste your ourteam job link into job platforms so candidates apply through your branded ourteam screening experience. This works with other major job platforms as well, letting you source candidates from multiple channels while centralizing screening and interviews inside ourteam.

Question 12

Can employers customize interview questions for different roles?

Accepted Answer

Yes. Employers can tailor interview questions based on role type, seniority level, and industry requirements. A retail associate screening will focus on customer handling and availability, while a software engineering assessment will cover technical problem-solving and system design. ourteam's AI adapts the conversation structure, question depth, and evaluation criteria to match each role, so every candidate is assessed on what actually matters for the position.

Question 13

What is an AI interview and how does it work?

Accepted Answer

An AI interview is a structured conversation with an artificial intelligence interviewer. You'll answer role-specific questions while the AI listens, evaluates your responses, and may ask follow-up questions based on your answers. With ourteam, the experience feels like a real conversation, not a recording booth. Each interview takes 15–20 minutes and can be completed anytime, anywhere, on your own schedule.

Question 14

How does an AI video interview work?

Accepted Answer

You'll be invited via email or link to complete a short AI video interview. Use your phone or computer camera, no app download needed. The AI interviewer talks with you naturally, listening to your responses and asking relevant follow-ups just like a real interviewer would. There are no complex interfaces or record buttons to press between questions. You simply have a conversation. Your answers are then analyzed for fit, communication skills, and role-specific criteria, and summarized into a structured report for the hiring team.

Question 15

What questions are asked in an AI screening interview?

Accepted Answer

Questions are role-aware and scenario-based. The AI will ask about your experience, how you solve problems, and what motivates you. There are no trick or yes/no questions. The goal is to understand you as a professional through a natural back-and-forth conversation. Questions adapt based on the specific role and industry, so a customer service interview will differ from a retail associate screening or a software engineering assessment.

Question 16

Is an AI interview live or pre-recorded? What is the difference between a one-way and two-way AI interview?

Accepted Answer

A one-way interview is where you record answers to pre-set questions with no interaction. You talk to a camera, hit submit, and move on. There is no follow-up or conversation. A two-way AI interview is a real conversation. The AI listens to your answers, responds naturally, and asks follow-up questions based on what you say. ourteam uses a two-way format. You are having an actual dialogue with an AI interviewer that adapts to your responses in real time. It is asynchronous, so you can take it anytime without scheduling, but the experience itself feels like sitting across from a real interviewer.

Question 17

Will I get feedback after my AI interview?

Accepted Answer

Employers may share their feedback or invite you for follow-up conversations, while some use the results internally to decide on next steps. We're continuously working to provide candidates with more insights and transparency into their AI interview performance. Regardless of the outcome, completing an AI interview builds experience with a format that's becoming standard across industries.

Question 18

How should I prepare for an AI screening interview?

Accepted Answer

Prepare like you would for any professional interview: review the job description, reflect on relevant experiences, and practice answering questions out loud. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Find a quiet space with good lighting and a stable internet connection. Be yourself; the AI evaluates your fit for the role, not your video production quality. Check our interview preparation guides for role-specific tips.

Question 19

Is AI hiring software safe? How is my data protected?

Accepted Answer

Yes. ourteam complies with PDPA and GDPR standards, with ISO 27001 and SOC 2 readiness underway. Your video, voice, and data are encrypted and used only for recruitment purposes; never for external AI training. You control your information, and companies are contractually bound to data handling standards. AI screening is designed to be fairer and more consistent than human-only evaluation.

Question 20

Should I opt out of AI resume screening?

Accepted Answer

It depends on the employer's process, but in most cases, opting out means your application won't be evaluated at all. AI screening is designed to give every candidate a fair, consistent evaluation, something that's harder to guarantee when humans manually review thousands of applications. With ourteam, the AI evaluates your skills, experience, and responses against the same criteria for every applicant. Rather than opting out, focus on presenting your genuine qualifications clearly.

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